The Village of Freeport owns, operates, and maintains Electric, Sewer and Water Utility infrastructure throughout the Village. The outage management system is a reporting and emergency response system for outages and other essential Village services. This project consists of the procurement of software and related hardware which will be integrated to the Village’s existing electrical, sewer and water infrastructure, as well as training for the staff of the Village of Freeport. When a catastrophic event occurs, everyone contributes in the restoration and recovery effort. To best protect our residential, commercial, industrial patrons, and the village infrastructure, it is imperative that personnel have the tools to easily find needed information, document, record observations and activities, and ultimately report on all aspects of the event and associated recovery effort.